Trust & Safety
Every transaction on SpareHolidays is protected by escrow, ID verification, and AI-powered fraud detection.
How Buyer Protection Works
Payment Held in Escrow
When you buy, your payment is held securely by Stripe — the seller never receives it directly.
Seller Transfers Booking
The seller transfers the booking to your name. You verify the transfer is complete.
Payment Released
Once you confirm receipt, the seller gets paid. If there's an issue, our dispute team steps in.
What's Covered
Booking Not Transferred
Full refund if the seller fails to transfer the booking.
Incorrect Details
Protection if the booking details don't match the listing.
Seller No-Show
Automatic refund if the seller doesn't respond within 72 hours.
Trust and safety questions
Is SpareHolidays safe?
SpareHolidays is built around escrow payment processing, seller identity verification, and booking-transfer checks. Buyers pay through the platform, and the seller is paid only after the booking transfer is confirmed.
How does escrow work?
The buyer pays securely and the money is held while the seller transfers the booking. Funds are released to the seller after the buyer confirms the booking has been transferred as described.
How are sellers verified?
Sellers complete identity verification before they can list travel bookings. Listings are also checked for transfer rules, booking proof, and fraud signals before buyers commit payment.
What if the transfer fails?
If the airline, hotel, voucher issuer, or other supplier will not complete the transfer, the buyer can open a dispute and the escrowed payment is not released to the seller.
What types of bookings are protected?
SpareHolidays supports resale of eligible flights, hotels, vouchers, car rentals, train and bus tickets, cruises, and vacation packages when the supplier permits transfer.